Rachel Delacour

When I talk to CIOs, they usually complain that the trend of Bring Your Own Device, or BYOD, is undermining their ability to keep their organization's infrastructures and data secure. Every employee who comes to work with his or her smartphone or tablet and pulls up sales reports, help tickets and other corporate data creates a small hole in the IT armor companies have spent billions to build. Over time, the argument goes, the holes become a dangerous sieve. My response to those worries: BYOD is a force of nature, so you better not get in its way. And it's just raising the curtain on another, even bigger trend that follows right behind it. Let's call it BYOS, short for "bring your own services." You see, more than half the companies polled by market researcher IDC already have employees use their own devices, and they support them. It's an inflection point in the ... (more)